Special | The technological proposals of governments during the pandemic in Latin America

Page 2 of the ‘My Vaccine’ platform. Photo: My Vaccine.

Upon learning of the advances in science and technology in the health area with the current pandemic, it was identified that most governments created digital platforms to inform, alert, teach and accompany people in the midst of the changes it generated. the Covid-19.

In this sense, from Infobae Argentina, Colombia, Mexico and Peru, those strategies were identified that the governments generated and that have been helpful for many, not for all, since connectivity is also representing a challenge for the States.

Previously in the text COVID-19: the great technological developments that changed the course of the pandemic, changes were identified, but below we explain in detail the platforms created:

In Argentina, the “key” app to be able to go through the pandemic with State permits is Cuidar, where you can generate a health pass and other types of certificates to travel within the country (especially now, with the tourist exodus of vacations Of summer). To use it, Argentine citizens must register with their DNI (national identity document) and its processing number.

On the other hand, there is another official app, called My Argentina, focused on tasks that cannot be managed through Cuidar (which has had its focus from the beginning on the Covid-19 pandemic). In the case of this software, you can carry out procedures for various documents such as passport, DNI, to have the version of the DNI and driver’s license digitally.

However, 32% of households in Argentina do not have fixed internet connectivity.

According to data from CABASE (Argentine Internet Chamber), the City of Buenos Aires is the town with the highest penetration of fixed internet accesses, with 108 accesses for every 100 homes, while the province of Formosa barely reaches 32 accesses, leaving in evidence a great regional disparity in terms of penetration in the country.

In order for citizens to better monitor vaccination, the Government of Colombia launched the website ‘My Vaccine’, through which people can check their priority level for the different stages of vaccination and apply in case of not agreeing with the assigned stage.

This platform also allows you to download vaccination certificates and COVID-19 test results. On the other hand, the Government decided to launch the free application ‘CoronApp’ where users can know in real time which are the areas most affected by covid-19 and also know if there are people close to their circle with a positive diagnosis.

File photo.  |  Credit: REUTERS / Paresh Dave
File photo. | Credit: REUTERS / Paresh Dave

In terms of connectivity, according to the latest report from the Ministry of Information and Communication Technologies of Colombia, in the second quarter of 2021, 8.22 million fixed accesses to the internet were registered while the mobile internet represented a figure of 33.8 million accesses , being 4G technology the majority with 77.2% followed by 3G and 2G technology with 19.8% and 3%, respectively.

In a matter of months, at the beginning of the pandemic, the Government created the virtual assistant Susana Distancia that through a WhatsApp number helps people to have a self-diagnosis and provides information about Covid-19.

Later, as the health crisis progressed, it enabled the virtual assistant Dr. Armando Vaccuno, which has a system similar to that of Susana Distancia that provides information about the SARS-CoV-2 virus and delivers the vaccination certificate.

Likewise, he implemented the site https://coronavirus.gob.mx/ in which people can find information about the disease, answers to common questions, daily reports from the Ministry of Health, among other things. Also, you will find the site My Vaccine that was launched when the mass vaccination so that people registered online and could attend by appointment to the inoculation at a point near their home.

The virtual assistant Susana Distancia along with Dr. Armando Vaccuno gave information to the population (Photo: SSA)
The virtual assistant Susana Distancia along with Dr. Armando Vaccuno gave information to the population (Photo: SSA)

With the opening of economic activities, it was established that restaurants had menus with QR codes. In Mexico City, residents had to enter a QR code every time they entered a business or public transport to help break and detect chains of contagion.

However, the last strategy was not implemented in all states, and many were unable to access virtual assistants due to lack of connectivity.

According to the Federal Telecommunications Institute (IFT) the mobile internet access until September of this year it was 112.4 million, that is, 89 lines for every 100 inhabitants; in fixed service there were 23.5 million, which means 67 out of every 100 households had internet at home. The majority (83%) have a 4G network and only this December was the first session of the committee that will take the country 5G implementation.

As part of a new strategy to bring a vaccination order in Peru, health authorities launched the website I put my shoulder, in which you can know the details of the vaccination only by entering the identity document (DNI). After completing the fields and accepting the privacy conditions, the name of the person, the date and time assigned for the vaccination appear on the website.

Likewise, the pandemic aggressively attacked Peruvians, and for this reason the IAFAS Seguro Integral de Salud (SIS) developed the mobile application SIS: Make sure and find out. This app allows everyone to enroll in the Comprehensive Health System online, without leaving home and from any area of ​​the country, as well as having the possibility of knowing if they have SIS health insurance, and knowing the plan for sure.

Website I put my shoulder.  (photo: Government of Peru)
Website I put my shoulder. (photo: Government of Peru)

To access these services, connectivity must be taken into account. According to Osiptel, the Telecommunications regulator, Peru reported a total of 2.84 million connections to the service of fixed internet at the end of the fourth quarter of 2021, which meant an increase of 16.9% compared to the same period in 2020.

Likewise, 70.3% of the population of Peru from six years of age has access to the internet. Finally, Osipitel indicated that Entel increased its average 4G speed to 11.14 Mbps and remained one of the companies with the best monthly results, while Claro (10.88 Mbps), Movistar (10.22 Mbps) and Bitel (6.82 Mbps) slightly decreased their average performance without varying its position compared to October 2021.

While all governments implemented virtual strategies To help the population access health services, helping to mitigate infections, there is still a great step to take in connectivity in the four countries mentioned. A connectivity for all would avoid a greater segregation in the area of ​​technology.


Special | Covid-19: the great technological developments that changed the course of the pandemic
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